Tele-Advocacy Ensuring Accessibility for Underserved Crime Survivors During the COVID-19 Pandemic
Victim service providers and other systems of care are implementing new strategies to sustain critical services for survivors of crime while physical distancing and other requirements to reduce the spread are in place in communities across the country. Tele-advocacy – using technology like text messaging, on-line chat, or videoconferencing to serve survivors – is one of the most promising strategies for staying connected and serving survivors during the COVID-19 crisis.
This webinar provides an overview of tele-advocacy, confidentiality and security considerations in digital services, and strategies to tele-advocacy is accessible and inclusive for survivors with disabilities and Deaf survivors. In addition, an advocate experienced in tele-advocacy discusses strategies she uses to build relationships and provide practical tips for communicating effectively with survivors using digital platforms.